-.png?w=800&h=800)
ChicCaseLab Genuine Product Guarantee Statement
At ChicCaseLab, we understand the paramount importance of product authenticity to our customers. We are committed to delivering only genuine products of the highest quality. Our comprehensive guarantee is designed to provide you with peace of mind and confidence in every purchase you make from us.
I. Rigorous Sourcing and Traceability
We have established strategic partnerships with leading global brands and officially authorized suppliers. Every product in our inventory is sourced directly from brand manufacturers or authorized distributors, ensuring full traceability from origin to your hands. Our supplier vetting process is thorough, involving strict document verification and on-site inspections of production facilities and quality control systems. This meticulous approach eliminates the risk of unauthorized or counterfeit products entering our supply chain.
II. End-to-End Quality Control
Prior to Put in storage，each product undergoes a comprehensive inspection by our team of professional quality control experts. Our checks cover packaging integrity, product appearance, expiration dates, and compliance with safety and quality standards. For cosmetics and skincare products, additional tests are conducted to verify ingredient authenticity and product safety. Our state-of-the-art warehousing facilities maintain optimal storage conditions, including temperature and humidity control, to preserve product quality from the moment of receipt until delivery.
III. Authoritative Certifications and Quality Endorsements
All products sold by Non-standard Beauty are accompanied by official quality certifications, inspection reports, and relevant documentation. For imported items, we provide complete customs clearance documents, duty-paid certificates, and import inspection reports to ensure compliance with both domestic and international standards. Select products are also independently tested by third-party laboratories, providing an additional layer of quality assurance and impartial verification.
IV. Hassle-Free After-Sales Service
In the rare event that you receive a product with a non-human-induced defect or one that is proven to be counterfeit by an authorized third-party, we offer a no-questions-asked return and exchange policy. We will also reimburse all return shipping costs. Our dedicated customer service team is available around the clock to address your concerns, providing prompt and professional support at every step.
V. Legal Protection of Your Rights
Non-standard Beauty strictly adheres to all relevant national laws and regulations. In the unlikely event of a counterfeit product issue, we will provide compensation in accordance with legal requirements to safeguard your consumer rights. We encourage you to report any concerns about product authenticity, and we will investigate and resolve all issues promptly and thoroughly.
At Non-standard Beauty, integrity and authenticity are the cornerstones of our business. We continuously refine our supply chain management and quality control processes to uphold the highest standards of excellence. Your trust is our greatest asset, and we are dedicated to providing you with an exceptional and worry-free shopping experience.
Should you have any questions or require further assistance, please do not hesitate to contact our customer service team through our official channels.