ChicCaseLab Membership Instructions
Welcome to the Chic CaseLab membership community! To ensure you fully enjoy exclusive member benefits and understand our services, please review the following instructions carefully.
I. Membership Registration
- Registration Channels: Register via our official website, mobile app, WeChat official account, or other authorized platforms. Use a valid phone number or email address, follow the system prompts to create an account, and set a secure password.
- Identity Verification: For enhanced account security and additional perks, we recommend completing identity verification by providing your real name and ID number. Verified members unlock exclusive rewards.
II. Member Privileges
(A) Shopping Discounts
- Members enjoy tiered discounts ranging from 2% to 10% off, tailored to your membership level.
- On our monthly Member's Day, claim no - minimum - spend vouchers, purchase - amount - based discounts, and more for immediate use.
- Gain early access to flash sales, limited - time promotions, and member - only priced items.
(B) Loyalty Points Program
- Earning Points: Earn 1 point for every 1 yuan spent. Points can be redeemed for selected products, cash offsets (100 points = 1 yuan), or vouchers.
- Bonus Points: Complete tasks like daily check - ins, product sharing, and profile updates to earn extra points.
(C) Exclusive Services
- Birthday Benefits: Receive a personalized birthday package including vouchers and limited - edition samples during your birth month.
- Priority Support: Access a dedicated customer service hotline for faster issue resolution and after - sales assistance.
- Free Trials: Enjoy early access to new product samples through our exclusive trial programs.
III. Membership Tiers
Our tiered system consists of Basic Member, Silver Member, Gold Member, and Platinum Member, determined by your 12 - month cumulative spending and activity:
- Basic Member: Automatic enrollment upon registration, with access to standard discounts and points.
- Silver Member: Spend over 1,000 yuan within 12 months to unlock a 5% discount, double birthday points, and more.
- Gold Member: Reach 3,000 yuan in 12 - month spending for a 8% discount, dedicated account managers, and priority shipping.
- Platinum Member: Spend 8,000 yuan or more in 12 months to enjoy a 10% discount, annual luxury gift boxes, and personalized skincare consultations.
Membership tiers are reviewed annually. Failure to meet the spending and activity criteria may result in tier adjustments.
IV. Account Management
- Protect your account credentials; Non - standard Beauty is not liable for losses due to unauthorized access.
- Membership accounts are non - transferable. Violations may lead to account suspension or termination.
- Update personal information or recover passwords through your account dashboard or contact customer service.
V. Service Terms
- Points expire 12 months after issuance; unused points will automatically lapse.
- Voucher usage is subject to individual terms; some vouchers cannot be combined.
- In case of returns or refunds, used vouchers and points will be adjusted accordingly.
- Non - standard Beauty reserves the right to modify membership benefits, tiers, and terms. Notifications will be sent via official announcements, SMS, or in - app messages. Continued use of membership services implies acceptance of updated terms.
Thank you for choosing Non - standard Beauty membership! For inquiries, contact our customer service through official channels. We're here to serve you!